Refund Policy
1. Refund Eligibility
We offer refunds on digital products within 30 days of purchase if you are not satisfied with the product. To be eligible for a refund, you must request it within this timeframe.
2. Non-Refundable Items
Certain items may be non-refundable, including:
- Products that have been heavily utilized or accessed
- Custom or personalized digital products
- Bundled packages where partial use has occurred
3. Refund Process
To request a refund:
- Contact us at info@codecrestllc.com within 30 days of purchase
- Provide your order number and reason for the refund request
- We will review your request and respond within 5 business days
- If approved, the refund will be processed within 10 business days
4. Refund Method
Refunds will be issued to the original payment method used at purchase. It may take additional time for the refund to appear in your account, depending on your financial institution.
5. Partial Refunds
In cases where you have used a portion of a bundle or package, we may issue a partial refund based on the products accessed. We will calculate this proportionally.
6. Defective Products
If you receive a defective or corrupted digital product, please contact us immediately. We will either provide a replacement or issue a full refund.
7. Satisfaction Guarantee
We stand behind the quality of our products. If you are not satisfied, we are here to help. Please reach out with any concerns before requesting a refund.
8. Contact Us
For refund requests or questions about our refund policy, please contact us at:
EMAIL: info@codecrestllc.com
PHONE: +1 863 320 9365
Last updated: March 5, 2026